1. Why are you choose DreampartLED?
1)Good quality: Strict quality management and control systems, the product qualified rate 100%.
2)Accurate delivery: Hard work and morale of employees, to ensure that we can schedule shipments exactly.
3)The constant pursuit of innovating new style of LED bulb and constantly improving its brightness and stability
4)Professional and perfect after-sales service
5)OEM Service
2. What's your minimum order quantity (MOQ) for this LED Work Light?
Any quantity for sample orders is welcome;
Order quantity above 50pcs will enjoy much compresive prices.
3. How do you ship my orders?
(1) Small orders shipped by DHL, UPS, Fedex, EMS;
(2) Bulk order shipped by sea or by air cargo;
(3) Or shipped by your forwarders;
(4) Lead time: a specific order varies with the product type and stock status. Mostly, 3-7 working days for small orders, 7-15 days for bulk orders.
(5) Shipping cost: will inform you delivery details , after We check a better shipping cost with our forwarder . You can calculate shipping cost if perfect enough.
(6) Time in transit: Transit time varies with different shipping methods.
4. What about after sales service or Return Policy?
Defective rate of our products is 0.1%, in case you got problem light. Please don't worry.
Please provide high-definition product's photos or video to show the problem. Then we will send replacement together with next order after we get approved from after sales department. You don`t need to send the broken one back!
5. Can you produce according to the samples?
Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
6. What is your sample policy?
We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and
the courier cost.
7. Do you test all your goods before delivery?
Yes, we have 100% test before delivery
8. How do you make our business long-term and good relationship?
First, We keep good quality and competitive price to ensure our customers benefit ;
second. We respect every customer as our friend and we sincerely do business and make friends with them,
If any further question, pls feel free to contact me! Early reply and best service will be offered.
9. What's the Payment Terms ?
(1) EXW, FOB or CIF;
(2) Payment by T/T, Western Union, Paypal ;
(3) Full payment before production, or 30% as deposit and the balance paid before shipment.